Refund policy
Last updated: after our third cup of coffee
At Oops Logic, we believe in happy customers, organized lives, and checklists that make you go, “Wow, I’m crushing adulthood!” But sometimes things don’t go as planned (hey, our name is Oops Logic). Here’s how we handle returns and refunds:
Returns
If your order isn’t what you expected, arrived looking like it was delivered via catapult, or just isn’t making you smile, let us know. We’ll gladly accept returns on unused, unopened items within 14 days of delivery.
Please note:
- Items must be in their original condition (no coffee stains, doodles, or suspicious snack crumbs).
- You’re responsible for return shipping unless we messed up (in which case, totally our bad).
Refunds
We want you to love your Oops Logic goodies. If you don’t, here’s our deal:
- Once we get your return, we’ll inspect it (not in a white-glove museum way, more like a quick “yep, looks good” check).
- Refunds will be issued back to your original payment method.
- Expect to see your refund in 5–10 business days, depending on how moody your bank is feeling.
No Refunds On…
- Items damaged by you, your cat, or your three-year-old “helper.”
- Stuff that’s been opened, used, or looks like it’s been through a college dorm move-out.
- Buyer’s remorse because you suddenly wanted tacos instead.
How to Request
Just reach out to us. No endless forms, no customer service robots, no secret passwords. Tell us what went wrong, and we’ll make it right—refund, replacement, or at the very least, a virtual high-five.
In short: If it’s our oops, we’ll fix it. If it’s your oops, we’ll still try to help. That’s the Oops Logic way.